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Hosting & Website Care

Keep your website running so your organization can keep moving.

A nonprofit website shouldn't become another system your team has to constantly worry about.

Everybody Connects helps organizations keep websites available, updated, backed up, monitored, secure, and performing properly.

Good website care happens long after launch day.

Illustration of two people tending a nonprofit website like a garden, surrounded by icons for monitoring, backups, performance, protection and domains

After the website launches

A website isn't finished when it goes live.

Hosting keeps a website online. Website care helps keep it healthy.

Websites are living systems.

Software changes. Browsers change. Content changes. Security threats change. Domains expire. Certificates renew. Integrations break. Backups need to work when they're actually needed.

Without ongoing attention, even a well-built website can slowly become unreliable, insecure, or difficult to maintain.

Everybody Connects helps nonprofits manage the technology behind their websites so their teams can focus on the work the website exists to support.

What's the difference?

Hosting and website care aren't the same thing.

Website Hosting

Hosting provides the infrastructure required for a website to be available on the internet. Depending on the project, hosting-related assistance may involve:

  • Website hosting
  • SSL certificates
  • Content delivery networks
  • DNS configuration
  • Domain configuration
  • Server configuration
  • Performance infrastructure
  • Website migrations
  • Hosting transitions

Website Care

Website care focuses on maintaining the website after it is running. Depending on the website, that may involve:

  • Software updates
  • Website backups
  • Uptime monitoring
  • Security monitoring
  • Performance monitoring
  • Troubleshooting
  • Content-management maintenance
  • Integration checks
  • Recovery assistance
  • Technical maintenance

Already have hosting you're happy with? That's okay.

You may not need to move it. Everybody Connects can evaluate what you already have and determine whether the website simply needs better maintenance, monitoring, or support.

Ongoing website care

The technical work that keeps a website healthy.

Updates & Maintenance

Keep the technology behind the website current.

Many websites rely on content management systems, frameworks, themes, extensions, integrations, or other software that changes over time.

Updates should be handled thoughtfully rather than automatically assuming every update is risk-free.

Ongoing maintenance may include

  • Website software updates
  • Plugin or extension updates
  • Theme updates
  • Compatibility reviews
  • Dependency updates
  • Configuration maintenance
  • Post-update testing
  • Technical troubleshooting

Backups & Recovery

A backup only matters if you can use it when something goes wrong.

Backups provide an important recovery option when websites experience technical failures, accidental changes, corruption, or other problems.

The goal isn't simply to create backups. It's to have a practical path to recovery.

Depending on the website, backup planning may include

  • Automated website backups
  • Database backups
  • File backups
  • Off-site backup storage
  • Backup retention
  • Recovery planning
  • Restore testing
  • Pre-change backups

Monitoring & Availability

Know when something isn't working.

Website problems aren't always obvious to the organization running the site.

Monitoring can help identify issues before someone happens to discover them manually.

Potential monitoring may include

  • Website uptime
  • SSL certificate status
  • Domain status
  • Website errors
  • Performance changes
  • Security events
  • Backup status
  • Critical service availability

Security & Protection

Reduce unnecessary website risk.

Websites are public-facing systems and should receive ongoing security attention.

Everybody Connects focuses on practical steps that can reduce risk and improve an organization's ability to respond when problems occur.

No website can be guaranteed to be immune from attack.

Explore Security & Protection

Website care may include practical measures such as

  • Software updates
  • Vulnerability monitoring
  • Security configuration
  • HTTPS / SSL
  • Backup protection
  • Administrative access reviews
  • Login protection
  • Security monitoring
  • Malicious traffic mitigation
  • Recovery planning

Performance & Optimization

A faster website creates a better experience.

Website performance affects visitors across different devices, internet connections, and geographic locations.

Depending on the website, performance work may include

  • Caching
  • Image optimization
  • CDN configuration
  • Database optimization
  • Asset optimization
  • Hosting configuration
  • Performance monitoring
  • Mobile performance improvements
  • Identifying slow integrations or components

Domains, DNS & SSL

Small infrastructure details can have a big impact.

Domains, DNS records, and SSL certificates sit behind the scenes, but problems with them can make a website unavailable or disrupt other organizational services.

Your domain is an important organizational asset.

Whenever practical, nonprofits should maintain appropriate ownership and administrative control of their domain rather than relying entirely on an outside provider.

Everybody Connects may help with

  • Domain configuration
  • DNS records
  • Nameserver changes
  • SSL certificates
  • HTTPS configuration
  • Domain migrations
  • Domain renewals and expiration planning
  • DNS troubleshooting
  • Website cutovers

When something breaks

Sometimes you don't need a new website. You just need the current one to work.

Everybody Connects may be able to help investigate website problems and determine an appropriate next step.

Tell Us What's Happening

Website problems can appear in many forms:

  • A page stops loading
  • A form stops sending
  • The site becomes extremely slow
  • An update causes unexpected behavior
  • SSL warnings appear
  • A domain stops resolving correctly
  • An integration breaks
  • Administrative access is lost
  • The website displays errors
  • Content disappears or changes unexpectedly

Hosting should fit the website

Not every nonprofit needs the same hosting.

The right hosting approach depends on what the website does, how much traffic it receives, how it's built, who maintains it, its security requirements, and the organization's available resources.

Moving hosting is not automatically the solution.

If the organization's existing hosting works well, there may be no reason to replace it.

Everybody Connects may recommend

  • Keeping existing hosting
  • Improving the current hosting configuration
  • Moving to a different hosting environment
  • Using a managed hosting provider
  • Using a platform-hosted solution
  • Using cloud infrastructure where appropriate

Your website. Your organization.

Nonprofits should maintain appropriate control of their digital assets.

Whenever practical, important website assets should remain under organizational ownership or clearly documented administrative control.

Everybody Connects' goal is to help organizations avoid situations where critical technology becomes inaccessible because only one outside person or vendor controls it.

Good technology support shouldn't hold your organization hostage.

That can include

  • Domain registrations
  • DNS
  • Website content
  • Analytics
  • Hosting accounts
  • Source files
  • Administrative accounts
  • Third-party integrations
  • Backup access

How it works

Understand what you have before changing it.

  1. Step 1

    Review

    We learn how the website is currently built, hosted, maintained, and managed.

  2. Step 2

    Identify

    We identify immediate concerns, ongoing maintenance needs, and potential areas for improvement.

  3. Step 3

    Recommend

    We discuss practical options based on the website and organization's needs.

  4. Step 4

    Implement

    Approved improvements, migrations, maintenance, or monitoring are put into place.

  5. Step 5

    Maintain

    When ongoing care is part of the project, we establish what will be maintained, monitored, or reviewed over time.

Already working with a hosting company or web provider?

That's not necessarily a problem. Everybody Connects can potentially work alongside existing providers, evaluate the current environment, or focus only on the areas where your organization needs help.

Our goal isn't to replace technology that's already working. It's to help solve the parts that aren't.

Need more than maintenance?

If the current website is outdated, difficult to use, inaccessible, or no longer supports your organization's needs, maintenance alone may not solve the underlying problem. Everybody Connects can also help with website redesigns, modernization, development, and migrations.

Explore Website Design & Development

Our service model

Limited resources shouldn't stop you from asking for help.

Everybody Connects provides qualifying nonprofit technology services using a donation-based model.

Organizations are encouraged to contribute when they're able to, while limited financial resources should not prevent a nonprofit from requesting assistance.

Hosting, domains, software, cloud infrastructure, premium tools, or other third-party services may involve costs charged by outside providers.

We'll help separate what your organization actually needs from what someone simply wants to sell you.

Request Website Help

Common questions

Questions about hosting and website care

Your website should support your mission—not become another problem to manage.

Tell us what's working, what's not, and what you're worried about. We'll start by understanding the website you already have.